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Pharmacy negligence

It is important when receiving medication for you and/or a loved one to know what medication has been prescribed and the dose. 

You should always check the medication on receipt (that it is the correct medication and dose in the correct packaging); be aware of the known side effects of the medication prescribed.

All of these mistakes referred to above can lead to avoidable harm either by suffering an adverse reaction which can range from being mild to very serious life-threatening condition or even death.

If you or a loved one have been a victim of a pharmacy error, the most important thing to do is to seek urgent medical attention in case there is any adverse effect. It is also important to make the Pharmacist/Manager aware of the error as soon as it is realised so that there is a record made. Where possible, keep a copy of the prescription given and take a photograph of the packaging/medication description/dosage which can be extremely supportive to any claim you intend to pursue.

 

  • Common pharmacy negligence claims

    • Incorrect medication dispensed
    • Out of date medication dispensed
    • Incorrect dosage dispensed
    • Interactions with other medications
    • Incorrect instructions for taking medication
    • Failure to warn of side effects
  • How to prove a pharmacy negligence case

    Two legal aspects must be proved to successfully establish a case:

    • That the standard of treatment and care has fallen below the standards of reasonable competence in a particular field of medicine. In a clinical negligence case, that standard is considered independently by a medical expert practising in the same area of medicine who provides an opinion independently on the basis that the case may one day go to court.
    • That but for the negligence, the injury would not have arisen or that the negligence caused worse pain and suffering and loss than may have been the case absent the negligence.

    It is important to know and understand that both legal aspects have to be proved to pursue a case.

  • Who can make a pharmacy negligence claim?

    If you have been injured as a result of negligent medical treatment, you may be able to pursue a claim for compensation. You may also pursue a claim on behalf of someone else who cannot take legal action themselves because they are vulnerable or lack mental capacity or if they are below aged 18. You may also act on behalf of family member who has died as a result of negligent medical treatment.

  • Time limits for pharmacy negligence claims

    You must begin your claim within 3 years of the date that the negligence arose (date of injury) or 3 years from the date that you knew or could have reasonably known that you have suffered injury as a result of negligence.

    In a case involving a child (a minor), the 3 year limitation period begins on their 18th birthday.

    In a case involving a deceased patient, more often than not, the 3 year limitation period begins on the date of death.

    Where a case relates to a patient who lacks mental capacity and cannot manage their own affairs, the 3 year period does not apply until and unless they recover from their disability. In such circumstances, they would need a trusted person to pursue a claim on their behalf.

  • How we can help you claim compensation for pharmacy negligence

    It can take courage and can initially feel daunting approaching a medical negligence solicitor. This is particularly so when wishing to challenge the treatment and care provided by healthcare professionals who we often hold in high regard and who we place our health and trust in. The medical profession is not selective in who they cause harm to.

    It is important to appreciate that mistakes happen in any situation involving human beings, regardless of how well trained, skilled, experienced and caring they are. Where mistakes are made and harm is caused with regard to patient care there are consequences that may lead a patient wishing to consider instructing a solicitor to act on their behalf to bring legal action.

    More often than not, a patient will not be considering financial compensation once medical negligence has arisen. They do not see it being about money rather that they don’t want it to happen to anybody else. This is entirely understandable. As humans, we trust in the training and expertise of our healthcare professionals and don’t expect harm to be caused. Many patients want lessons to be learned to prevent further harm for others.

    Pursuing a claim against a healthcare professional (public and private) does raise awareness. Pursuing a claim leads to investigation and scrutiny and consideration of existing policies and procedures and to further training. It also allows for a financial settlement to be awarded which places a patient in a better position than they may have otherwise been. Financial compensation enhances quality of life and where it is not about money, it allows a patient to do good with any settlement they may be awarded.

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